Careers At The Crisis Center

Since 1972, the Crisis Center of Tampa Bay has been committed to bringing help, hope and healing to people facing serious life challenges. What we do and how we do it has changed dramatically over the years—and it will continue to evolve—but there is one thing that has never changed: the extraordinary dedication of Crisis Center volunteers, donors, and staff.

Therapist (Bilingual Spanish Preferred)

Department: Corbett Trauma Center
Location: Tampa, FL

Position Summary

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The position of Therapist II provides ongoing counseling for individuals who have been victims of trauma and their families. This position reports to the Program Manager and in his or her absence the Director of the Corbett Trauma Center.      

Strategic/Transformational Duties and Responsibilities

  • Provides help, hope and healing to victims of trauma and their families through ongoing counseling.

Transactional/Administrative Duties and Responsibilities

  • Provide therapy for survivors of trauma, including but not exclusively to, domestic violence survivors, sexually abused juveniles and adult rape victims, adult incest survivors and their families, individually, in group sessions, and/or family sessions.
  • Provide therapy for children up to age 12 and females up to the age of 18 with sexual behavior problems.
  • Provide therapy for children 0-3 years old.
  • Provide case management services for clients.
  • Consult with and make recommendations regarding treatment and treatment needs to Child Welfare and the courts as requested.
  • Conduct assessment interviews with potential clients.
  • Document client cases within one week of seeing the client and complete psychosocial histories, treatment plans, other documentation, and diagnosis using the DSM following protocol.
  • Participate in community awareness and advocacy activities.
  • Participate in regular clinical supervision, as required by Department of Professional Regulations.
  • Complete State required outcome measures; receive State Rating Certification as required by funding source.
  • Complete ACT Service Training as required by FCASV.
  • Assist in coordination of clinical services as assigned by Clinical Director.
  • Represent the Agency at appropriate meetings or task forces
  • Assist with supervision of interns.
  • Assist with training programs related to trauma.
  • Perform such other duties as may be assigned by the Clinical Manager or Program Director.

Required Competencies

  • Cooperation/Teamwork- Works toward win/win solutions. Deals with conflict collaboratively.  Discusses root causes underlying the problem. Develops effective working relationships.
  • Engaging Communication-Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
  • Customer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner.      Elicits feedback from customers to monitor their satisfaction.  Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers’ long-term interests. Creates strategies to help the organization serve customers more effectively.
  • Adaptability- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast paced environment. Is reliable, dependable and results-oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes  clear goals and plans.
  •  Problem Solving- Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative      solutions.
  • Judgment- Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
  • Valuing & Fostering Diversity- Demonstrating respect for individual      differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity. 
  • Self-Management- Taking of responsibility for one’s behavior and well-being; Working effectively under stress and adapting one’s style to changing situations; Comfortable working in a fast paced environment, and needs minimal supervision; Exhibiting a professional demeanor.

Education and Experience         

  • Master’s degree in mental health or social sciences.
  • Minimum of three years of experience in counseling with trauma.
  • Licensed (LCSW, LMFT, LMHC) 

Knowledge, Skills and Abilities

  • Knowledge of community resources.
  • Knowledge of issues of Trauma and Trauma Informed Care.
  • Knowledge of supervisor principles and practices.
  • Ability to collect and evaluate data.
  • Ability to communicate effectively verbally and in writing.
  • Ability to prepare reports relating to clients.
  • Ability to work independently.
  • Ability to supervise.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to problem-solves and makes decisions.
  • Ability to organize and prioritize work.
  • Ability to accurately assess and diagnose clients.
  • Skill in counseling others in attaining self-sufficiency.
  • Skill in the application of crisis intervention.
  • Skill in the operation of a Windows based computer operating system.
  • Knowledge of and compliance with HIPAA regulations.
  • Knowledge of and compliance with the policies and procedures of the Agency.

Physical Demands/Working Conditions

Physical Requirement: This position regularly requires the ability to sit for sustained periods of time and to effectively communicate and assess clients, using verbal and nonverbal cues. This position also requires the ability to operate office equipment.

Working Conditions: Duties are performed primarily in an office setting. On occasion will require the use of transportation to travel to meetings and could be exposed to changing weather. The noise level is quiet.

Travel: Occasional local travel.

Hours: Must be able to work a flexible work schedule which may include mornings, afternoons and/or evenings. May include Saturday service hours. May require working at multiple service locations.

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