Careers At The Crisis Center

Since 1972, the Crisis Center of Tampa Bay has been committed to bringing help, hope and healing to people facing serious life challenges. What we do and how we do it has changed dramatically over the years—and it will continue to evolve—but there is one thing that has never changed: the extraordinary dedication of Crisis Center volunteers, donors, and staff.

Therapist - Bilingual Required

Department: Counseling
Location: Ruskin, FL

Position Summary

The Crisis Center of Tampa Bay brings help, hope, and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergencies, suicidal thoughts, and emotional or situational problems. The position of Therapist II provides ongoing counseling for individuals who have been victims of trauma and their families. This position reports to the Program Manager and in his or her absence the Director of the Corbett Trauma Center.

Strategic/Transformational Duties and Responsibilities

  • Provides help, hope, and healing to victims of trauma and their families through ongoing counseling.
  • Involves staff and other stakeholders in the performance quality improvement (PQI) process, and uses data to improve services and outcomes.

Transactional/Administrative Duties and Responsibilities

  • Provide therapy for survivors of trauma, including but not exclusively to, domestic violence survivors, sexually abused juveniles and adult rape victims, adult incest survivors and their families, individually, in group sessions, and/or family sessions.
  • Provide case management services for clients.
  • Consult with and make recommendations regarding treatment and treatment needs to Child Welfare and the courts as requested.
  • Conduct assessment interviews with potential clients.
  • Document client cases within one week of seeing the client and complete psychosocial histories, treatment plans, other documentation, and diagnosis using the DSM following protocol.
  • Participate in community awareness and advocacy activities.
  • Participate in regular clinical supervision, as required by the Department of Professional Regulations.
  • Complete State required outcome measures; receive State Rating Certification as required by funding source.
  • Complete ACT Service Training as required by FCASV.
  • Assist in the coordination of clinical services as assigned by the Clinical Director.
  • Represent the Agency at appropriate meetings or task forces
  • Assist with the supervision of interns.
  • Assist with training programs related to trauma.
  • Perform such other duties as may be assigned by the Clinical Manager or Program Director

Required Competencies

  • Cooperation/Teamwork- Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
  • Engaging Communication-Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
  • Customer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility for resolving customer complaints. Takes business or personal risks to serve customersí long-term interests. Creates strategies to help the organization serve customers more effectively
  • Adaptability- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable, and results-oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
  • Problem Solving-Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
  • Judgment- Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
  • Valuing & Fostering Diversity- Demonstrating respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
  • Self-Management- Taking of responsibility for oneís behavior and well-being; Working effectively under stress and adapting oneís style to changing situations; Comfortable working in a fast-paced environment, and needing minimal supervision; Exhibiting a professional demeanor.

Education and Experience

  • Masterís degree in mental health or social sciences.
  • Minimum of three years of experience in counseling or be licensed in the State of Florida (Mental Health Counseling, Clinical Social Work, or Marriage and Family Therapy).
  • Certifications in trauma-informed evidenced-based practices, including EMDR, ART, TF-CBT, or CP, are highly preferred.
  • Possess training in Infant Mental Health, or obtain within 90 days of employment.
  • Bilingual Spanish speaking required

Knowledge, Skills, and Abilities

  • Knowledge of community resources.
  • Knowledge of issues of Trauma and Trauma Informed Care.
  • Knowledge of supervisor principles and practices.
  • Ability to collect and evaluate data.
  • Ability to communicate effectively verbally and in writing.
  • Ability to prepare reports relating to clients.
  • Ability to work independently.
  • Ability to supervise.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to problem-solve and make decisions.
  • Ability to organize and prioritize work.
  • Ability to accurately assess and diagnose clients.
  • Skill in counseling others in attaining self-sufficiency.
  • Skill in the application of crisis intervention.
  • Skill in the operation of a Windows-based computer operating system.
  • Knowledge of and compliance with HIPAA regulations.
  • Knowledge of and compliance with the policies and procedures of the Agency.

Physical Demands/Working Conditions

Physical Requirement: This position regularly requires the ability to sit for sustained periods of time and to effectively communicate and assess clients, using verbal and nonverbal cues. This position also requires the ability to operate office equipment.

Working Conditions: Duties are performed primarily in an office setting. On occasion will require the use of transportation to travel to meetings and could be exposed to changing weather. The noise level is quiet.

Travel: Occasional; limited to travel between sites and limited meetings or events.

Hours: Must be able to work a flexible work schedule which may include mornings, afternoons and/or evenings. May include Saturday service hours. May require working at multiple service locations.

Join Us!

The Crisis Center of Tampa Bay is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Crisis Center of Tampa Bay is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The Crisis Center of Tampa Bay will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

We want you to be YOU, and youíre encouraged to apply! Come learn more today!

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