Careers At The Crisis Center

Since 1972, the Crisis Center of Tampa Bay has been committed to bringing help, hope and healing to people facing serious life challenges. What we do and how we do it has changed dramatically over the years—and it will continue to evolve—but there is one thing that has never changed: the extraordinary dedication of Crisis Center volunteers, donors, and staff.

Green Dot Facilitator

Department: Sexual Assault Services
Location: Tampa, FL

Position Details

Job Status: Full-Time, non-Exempt

Reports to: Green Dot Coordinator

Position Summary

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Green Dot Facilitatorís role is to assist with the implementation of awareness and prevention activities and with recordkeeping for the Green Dot program. This position is responsible for co-presenting or presenting various types of community workshops. This position requires learning the various presentations, practicing the presentations, conducting outreach activities, keeping records of presentations and other Green Dot program activities and supporting social media activities. This position requires initiative and independent judgment and reports to the Green Dot Coordinator.

Strategic/Transformational Duties and Responsibilities

  • Assist in the implementation and awareness activities, prevention and education presentations and other outreach in the Green Dot program. This position interacts with a wide variety of people in the Ybor City area businesses, social groups, faith groups and entertainment groups to encourage cultural change focused on violence reduction. The Green Dot Facilitatorís role includes building collaboration within businesses and community groups to promote violence reduction. Requires skill in working with diverse populations and community groups. Must be outgoing and personable when meeting community members and identifying their interest in programing to enlist involvement in presentations.

Transactional/Administrative Duties and Responsibilities

  • Seek and secure opportunities to present workshops on the Green Dot violence reduction techniques.
  • Co-conduct Bystander workshops using the Green Dot curriculum.
  • Participate in CCTB Green Dot project staff meetings and monthly Green Dot Implementation Team meetings that develop action events, connections for awareness presentations and plan for monthly action steps.
  • Develop and implement marketing activities and designs for print and social media.
  • Assist in preparing documentation/reports for funding source obligations.
  • Keep data bases, email marketing systems and activity records up-to-date with program accomplishments.
  • Adjust curriculum to reflect diverse audiences and settings.
  • Manage daily personal schedule to meet presentation, meeting and recordkeeping requirements.
  • Input data about activities in the DOH, SVDR on-line data collection program.
  • May supervise volunteers and interns.

Required Competencies

  • Cooperation/Teamwork- Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
  • Engaging Communication-Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
  • Customer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Creates strategies to help the organization serve customers more effectively
  • Adaptability- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast paced environment. Is reliable, dependable and results-oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
  • Problem Solving-Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
  • Judgment- Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
  • Valuing & Fostering Diversity- Demonstrating respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
  • Self-Management- Taking of responsibility for oneís behavior and well-being; Working effectively under stress and adapting oneís style to changing situations; Comfortable working in a fast paced environment, and needs minimal supervision; Exhibiting a professional demeanor.

Education and Experience

  • Bachelorís Degree in a Social Service field and three years progressive experience in education, training and community organizing functions. Equivalent combination of education and experience may be substituted for the educational requirements.

Ability to use Windows based computer system required.

Knowledge of social marketing and social media, along with knowledge of social

service issues and community resources are desirable.

This position requires excellent oral and written communication skills, as well as the ability to multitask in a diverse environment.

Must have demonstrated ability to engage audiences and effectively meet training objectives.

Must have valid FL Driverís License.

Physical Demands/Working Conditions

Physical Requirement: The employee is regularly required to sit and talk and is occasionally required to stand and walk. This position requires good hand-eye coordination, arm, and hand and finger dexterity, including ability to visual acuity to use keyboard.

Working Conditions: Duties are performed primarily in an office setting and in local community businesses and community centers. Will require the use of personal automobile to travel to meetings and could be exposed to changing weather. The noise level is quiet.

Travel: Multiple local trips per week.

Hours: Hours vary depending on presentation, meeting and event needs.

This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System